NBA 2K24 players encountering the frustrating 4b538e50 error code can find a solution with our detailed guide. Here’s how to resolve this error and get back to enjoying the game’s online features.
There’s nothing more disheartening than an error code interrupting your dive into a new game like NBA 2K24. A number of players have encountered this problem when attempting to play online, but our guide is here to help you overcome it.
Error code 4b538e50 is stopping players from accessing online features as the message indicates the game is unable to connect to the 2K servers, stating “There is a problem with your connection to our online servers”.
If you’re looking to get back online in NBA 2K24 right away, here’s how you can fix error code 4b538e50.
How to fix NBA 2K24 4b538e50 error code
As detailed in an official NBA 2K Support blog, the core reason for the 4b538e50 error code is not having the latest data downloaded for the game. Thankfully, this means that installing the newest patch of the NBA 2K24 should resolve the issue.
Before you go through the steps below, be aware that the servers may be down. At the time of writing, those unable to connect to servers are receiving error code 4b538e50, and many are being affected by server outages.
We’ve provided a full rundown of how to install the latest NBA 2K24 on each device below:
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Xbox
- Navigate to the ‘My Games & Apps’ menu
- Select ‘Updates’ and this should automatically trigger the NBA 2K24 update installation.
PlayStation
- Either go to your library or find NBA 2K24 on your home screen.
- Select the ‘Check for updates’ option and install any available updates.
Nintendo Switch
- Find the NBA 2K24 game icon on your home screen
- Press the ‘+’ button on the console.
- Select ‘Software update via the internet’ and the update will start to install.
PC
- Open Steam on your device
- Navigate to the NBA 2K24 page
- Select ‘Check for updates’ from the main menu and the patch will install.
Once the patch download has been completed on your platform, a message will appear prompting you to return to the NBA 2K24 main menu, and you should now be able to play without encountering the 4b538e50 error code.
Alternative fixes for NBA 2K24 4b538e50 error code
Though the latest patch not being installed is the primary source of the error code, the 2K team has identified a couple of other causes as well including a player’s account email confirmation needing to be resent. To do this, simply complete the steps below:
- Go to the sign-in page of NBA 2K website.
- Enter your MyPLAYER account details.
- Successfully logging in will automatically verify your account.
You may also be receiving the error due to having too many 2K accounts on your device. The maximum amount of accounts is 5, so if you’ve already exceeded this and are trying to add another, simply use one of the existing accounts to play instead.
Those are the primary reasons for the 4b538e50 error code appearing, so hopefully following the steps detailed above will fix the issue, and you can get back on the court.
For more NBA 2K24 content, check out our guides below:
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